Home gourmet and nugget ice machines are precision appliances. We repair undercounter residential units that general technicians often can't.
Last updated May 16, 2026 · Reviewed by the Home Sure Appliance Repair team
Common causes are the auger/nugget mechanism, or — very often in Texas — hard-water scale degrading the system. We start with a deep descale, which frequently restores nugget production without major parts.
Usually yes for premium undercounter and nugget units, which cost $1,500–$3,500 installed to replace. Most repairs ($140–$520) are well below replacement cost.
Every 3–4 months in Texas hard-water regions. These precision units are more sensitive to scale than larger machines; neglecting descaling is the top cause of premature failure.
Scotsman, U-Line, Manitowoc residential, and similar home undercounter and nugget/gourmet lines.
Residential ice machines are dedicated undercounter appliances with refined water and harvest systems and much higher output. A refrigerator ice maker is a simple in-fridge assembly — see our ice maker repair page.
Straightforward service, honest pricing, no surprises
You receive a complete quote before any work begins. The $75–$95 diagnostic fee is waived when you proceed with the repair — no surprise charges.
Every repair is backed by a 90-day parts-and-labor warranty. If the same issue returns, we make it right.
Insured technicians serving 48 Texas cities, open 7AM–9PM seven days a week, with same-day service available when you call before noon.
We're a growing Texas service company and we publish only verified customer feedback — no stock testimonials. If we've repaired an appliance for you, we'd genuinely value your honest review. Call (877) 670-1060 or email info@homesureappliancerepair.us.