Open 7AM–9PM, 7 Days a Week
4521 Cedar Springs Road, Suite 200, Dallas, TX 75219

Privacy Policy

Last updated: January 1, 2026

1. Information We Collect

Home Sure Appliance Repair ("we," "us," or "our") collects information you provide directly to us when you request service, contact us by phone or email, or submit an inquiry through our website. This may include your name, address, phone number, email address, and details about your appliance and repair needs.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and time spent on pages. This information is collected using cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to schedule and perform appliance repair services, communicate with you about your service appointment, send you receipts and follow-up communications, improve our website and services, comply with legal obligations, and send you promotional offers (only if you have opted in).

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (such as scheduling software and payment processors), as required by law, or to protect our rights and safety.

4. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You may disable cookies in your browser settings; however, some features of the site may not function properly without them.

5. Data Retention

We retain your personal information for as long as necessary to provide services and comply with our legal obligations. Service records are typically retained for seven years for warranty and accounting purposes.

6. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at info@homesureappliancerepair.us.

7. Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: